---
title: "Custom error rate increase - con estado OPEN"
description: "Investigating · Sep 25, 2025"
base_url: "https://maxdyna.openstatus.dev"
canonical: "https://maxdyna.openstatus.dev/events/report/719"
---

# Custom error rate increase - con estado OPEN

[Status](/.md) › [Events](/events.md) › Custom error rate increase - con estado OPEN

Sep 25, 2025 · 11 months ago · 1 minute

## Updates

### x Investigating — Sep 25, 9:03 AM

ProblemID: P-251015
URL: https://sui69009.live.dynatrace.com/#problems/problemdetails;pid=5168301515632138916_1759282020000V2
Severity: {SeverityLevel}
Impact: {ImpactLevel}
State: OPEN
Details: OPEN Problem P-251015 in environment sui69009
Problem detected at: 01:26 (UTC) 01.10.2025

1 impacted application

Web application
easytravel (AWS)

Custom error rate increase
The current Custom error rate value of 8 was above your auto-baseline of 5.02.

Root cause

Web service
JourneyService

Failure rate increase
164 requests/min impacted
by a failure rate increase to 100 %
Service method: All methods affected

https://sui69009.live.dynatrace.com/#problems/problemdetails;pid=5168301515632138916_1759282020000V2

---

_Powered by [openstatus.dev](https://openstatus.dev)_